Mission, Values & Core Objectives
Mission and Values:
Planning Services informs, develops and supports the University’s strategy & plans to becoming a ‘leading international university’. We provide high quality and value-adding management information, analysis and research to our internal and external customers.
We aim to be recognised for exceptionally high quality services, and to be known as one of the UK’s leading Planning teams.
Our Core Values are:
- We seek to be consistently ‘better than our previous best’
- We look forwards and look outwards and think laterally
- We celebrate success, innovation, collegiality, and diversity
- We do our bit for the University, the community and the environment
We seek to be consistently ‘better than our previous best’, by
• Aligning our work to strategic, policy and practice developments at the University, the UK and internationally
• Our work is guided by our customers’ priorities, and we work collaboratively as a team and across Schools/Services
• Planning our work effectively, eliminating mistakes, understanding and mitigating operational risks
• Ensuring our underlying operations and systems are well-managed, maintained and continuously improved
We look forwards and look outwards and think laterally, through
• Dedicating thinking time to future scenarios, anticipating trends and events before they happen
• A commitment to our own professional development, always learning from our own and others’ experiences
• ‘Getting out there’ - gaining fresh insights from our peers, other parts of higher education and other sectors
• Widening our knowledge, experience and contribution to the University by undertaking projects in different areas
We celebrate success, innovation, collegiality, and diversity, by
• Identifying and celebrating our own achievements and the University’s successes
• Finding better ways of doing things, and an early and flexible adopter of new approaches, processes and technologies
• Feeling empowered as individuals to take responsibility and make appropriate decisions
• Being aware of the impact of our work on others, supporting the productivity of our colleagues in Schools/Services
• Being proud of what we do and having fun doing it; being approachable, helpful and focused on solutions
We do our bit for the University, the community and the environment, through
• Being a good custodian of resources, striving for value for money
• Actively participating in and supporting major University events
• Dedicating some of our time each year to supporting a local/regional good cause
• Minimising energy use and our carbon emissions, and helping others do likewise
High Level Objectives 2009/10 (in addition to our underlying service delivery)
|