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People
General Email
Who we are and what we do
Name: |
WENDY COURTNEY |
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Job Title: |
Head of Quality and Training |
Location: |
Mardon Hall |
Telephone: |
01392 (72) 4120 |
Email: |
W.K.Courtney@exeter.ac.uk |
| A member of Corporate Services Senior Management Group, and is responsible for the strategic direction and operational effectiveness of the Quality and Training Team. |
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Name: |
YVONNE PINTO |
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Job Title: |
Training Manager |
Location: |
Mardon Hall |
Telephone: |
01392 (72) 4120 |
Email: |
Y.C.Pinto@exeter.ac.uk |
| The Training Manager is responsible for managing the Training & Development processes and systems for Corporate Services. In conjunction with the Head of Quality & Training is responsible for embedding IiP good practice into the mainstream Corporate Services activities and ensuring that Corporate Services contributes to Professional Services continuing to be IiP accredited. |
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Name: |
JACQUELINE MAUGHAN |
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Job Title: |
Quality Manager |
Location: |
Mardon Hall |
Telephone: |
01392 (72) 5479 |
Email: |
J.M.Maughan@exeter.ac.uk |
| The Quality Manager is responsible for co-ordinating Quality initiatives and service improvement plans and provisions from a customer point of view.
To support all the business areas within Corporate Services in their work towards achieving the Customer First UK standard. |
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| Name: |
MARK WILLIAMS |
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| Job Title: |
BICSc Quality & Training Manager |
| Location: |
Mardon Hall |
| Telephone: |
01392 (72) 3054 |
| Email: |
Mark1.Williams@exeter.ac.uk |
| The BICSc Quality & Training Coordinator is responsible for the training requirements of all cleaners & porters and to ensure The British Standard of Cleaning Science Standard is delivered. To look at ways of improving cleaning quality, efficiency, raising morale and awareness throughout the cleaning services provided throughout the University. |
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Name: |
Mark Waterhouse |
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Job Title: |
Training Administrator |
Location: |
Mardon Hall |
Telephone: |
01392 (72) 4530 |
Email: |
M.Waterhouse@exeter.ac.uk |
| The Training Administrator is responsible for all training course administration and record keeping associated with Corporate Services activities. |
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| The Quality Assurance Manager is responsible for co-ordinating Quality Assurance initiatives and managing the quality provision within Corporate Services from a customer point of view. |
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